Tuesday, 20 May 2008

Orange Business Services Launches Global Cisco TelePresence Service

Orange Business Services has launched a comprehensive global Cisco TelePresence service, based on the market-leading Cisco platform.

Cisco TelePresence is a virtual meeting solution that transforms the way organizations do business. It creates unique, “in-person” experiences allowing real-time, face-to-face communication over a converged IP network.

As such, effective collaboration can be conducted in a global business environment, facilitating faster decision making, better cross-cultural communications, responsiveness to customers and business continuity, all increasing our customers' competitiveness.

Customers can also better scale scarce resources and reduce their travel which has a dramatic impact in reducing business costs, as well as their carbon footprint in an environmentally-conscious world.

Orange Business Services’ comprehensive service includes the following:

• Professional services: consultancy, design, & project management;

• Deployment services: equipment resale, logistics, & installation;

• Incident & problem management: via an Orange global 24/7/365 service desk;

• Operational support services;

• Optional enhanced service management: including proactive incident detection; remote maintenance; change, release & inventory management and reporting (powered by Cisco's Select Operate Service); and

• Optimized network service: takes advantage of Orange Business Services’ world-class network capability and offers Cisco-certified IP VPN for TelePresence with SLAs.

Orange Business Services has achieved Cisco Certified TelePresence Connection status in countries around the world.